Legal

Terms of Use

Effective: 1 April 2026 Version: 1.0 Juno AI Private Limited

Ednova™ is school management software published by Juno AI Private Limited ("we", "us"). These terms govern use of the Ednova web application, the Ednova Android and iOS apps, and this website. Please read them alongside our Privacy Policy, which forms part of these terms.

1. Who this agreement is with

Ednova is sold to institutions, not to individuals. The contracting customer is your school — the school, college or trust that signed an order form or quotation with us. That signed document, together with these terms and the Privacy Policy, is the whole agreement; where the order form and these terms conflict, the order form wins.

If you are a parent, guardian, student or member of staff, you are using Ednova under your school's account, on access your school granted and can withdraw. You are not our customer, you owe us no fees, and your relationship over the records themselves is with your school. These terms still set out what you may and may not do with the software.

2. Who may use it

Accounts are created by your school, not by self sign-up. You may use Ednova only through the account your school issued you, and only for the role it was issued for.

Where a school enables sign-in for students, a student's account shows that student's own records only. A guardian sees the records of the children linked to them and no others. Nothing in these terms grants a parent or student access to another family's data, and attempting to obtain it is a breach of clause 4.

3. Accounts and security

• Keep your password and any one-time passcode to yourself. We will never ask you for either.
• Do not share an account. Where two people need access, your school should issue two accounts — the audit trail is only useful if a record names a person.
• Tell your school at once if you think someone else has used your account.
• Your school is responsible for the accounts it issues, including removing access promptly when a member of staff leaves or a student departs.

4. What you must not do

You must not:

• Access, or try to access, records you were not granted access to — including another family's records, another school's data, or data outside your role.
• Probe, scan or test the security of the service, or work around any permission, rate limit or module gate.
• Extract data in bulk by automated means, scrape the service, or resell access to it.
• Upload malware, or content that is unlawful, defamatory, obscene, or that infringes someone else's rights.
• Use the messaging features to send marketing, political or otherwise unsolicited messages to families. Notification channels exist for school business.
• Copy, decompile or reverse-engineer the software, or use it to build a competing product.
• Misrepresent who you are, or use another person's account.

Reads of sensitive personal data are recorded. If a school asks who looked at a record and when, the software can answer.

5. Fees, payment and refunds

Fees are set out in your school's order form — ordinarily charged per enrolled student per academic year, for the modules the school has switched on. Prices shown on this website are indicative; the order form governs.

• Subscription fees are payable in advance for the period stated on the order form, and unless the order form says otherwise, they are non-refundable for a period already begun.
• Where a school cancels before a period starts, amounts paid for that period are refunded in full.
• Taxes are additional and charged at the applicable rate.
• We will give written notice before any price change, and a change never takes effect during a period already paid for.

School fees paid by families are a separate matter. Where a school enables online fee payment, the payment is processed by Razorpay on their own page and settles to your school's account, not ours. We never see or store card or bank credentials. A refund of a school fee is your school's decision to make and ours only to reflect in the record. Payment-gateway charges are governed by the school's own arrangement with the gateway.

6. Data protection and privacy

Your school is the Data Fiduciary and we are the Data Processor under the Digital Personal Data Protection Act, 2023. We process personal data only on your school's instructions and for the purpose of running the service.

Your school is responsible for obtaining the consents the Act requires — including verifiable parental consent before a child's data is processed — and warrants to us that it has done so before uploading personal data. The Privacy Policy sets out what is collected, how long it is kept, who else sees it, and what rights you have.

7. Who owns the data, and getting it out

Your school owns its data. We claim no ownership of student records, marks, fee history or uploaded documents, and we do not sell them, share them with advertisers, or use them to train machine-learning models.

A school may export its data at any time during the subscription, not only on exit. The export is a ZIP file containing the records as CSV files, the uploaded documents alongside them, and a manifest naming every dataset with its row count and stating anything deliberately excluded and why.

Retention periods the software enforces automatically are listed in the Privacy Policy.

8. Third-party services

Delivering the service means using other providers — for SMS, WhatsApp, email, push notifications, online payments and hosting. Each is named in the Privacy Policy with what it receives and why.

These providers have their own terms, and their availability is not something we control. Where a provider fails, we will say so rather than let a message quietly disappear; delivery outcomes are recorded so a school can see what was sent and what was not. We may change a provider where it improves reliability, and will tell schools when a change affects them.

9. Availability, support and changes

We do not currently offer a contractual uptime guarantee. We would rather say so than publish a number we have not yet earned the operating history to stand behind. What we do commit to:

• Planned maintenance is scheduled outside Indian school hours wherever possible, with notice to schools when downtime is expected.
• Support is by email to the address at the end of these terms; schools on a group arrangement get a named contact.
• We may add, change or withdraw features. Where a change removes something a school relies on, we will give reasonable notice first.
• Notifications that carry a duty — a fee demand, a safety alert, a one-time passcode — are treated as the highest priority to restore.

10. If personal data is breached

If personal data held in Ednova is exposed, altered or lost without authorisation, we will tell your school promptly, notify the Data Protection Board of India within the period the DPDP Rules require, support your school in informing affected people, and preserve the access records that show what happened. The Privacy Policy sets this out in full.

11. Intellectual property

The software, its source code, design, documentation and the Ednova name and mark belong to Juno AI Private Limited. Your school gets a non-exclusive, non-transferable right to use the service for the subscription period, for its own educational operations. Nothing in these terms transfers ownership of the software, and the right ends when the subscription does.

Content a school or its users upload remains theirs. By uploading it, a school grants us only the permission needed to host, process and display it in order to run the service.

Where a school asks us to apply its own name and branding to the application, that branding remains the school's, and we use it only for that purpose.

12. Liability and indemnity

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited under Indian law.

Subject to that, and to the extent the law allows:

• The service is provided without warranties beyond those stated in these terms.
• We are not liable for indirect or consequential loss, or for loss of profit, goodwill or anticipated savings.
• Our total liability in any twelve-month period is limited to the fees the school paid us for that period.
• We are not liable for a loss caused by a school's own act — data entered incorrectly, an account left active after a member of staff departed, or a consent that was never obtained.

Your school will indemnify us against claims arising from its use of the service in breach of these terms, or from personal data it uploaded without the consent the Act requires.

13. Suspension, termination and what happens to the data

• Either party may end the subscription at the end of a paid period by giving 30 days' written notice before that period ends. We will not end a subscription mid-term without cause — a school cannot migrate an ERP in February.
• We may suspend access where fees are materially overdue, or immediately where use threatens the security or integrity of the service or another school's data. We will tell your school why.
• Suspension is not deletion. Data is retained through a suspension.
• A three-month transition window. From the effective date of termination, your school keeps the ability to export its data for three months. We will tell the school when the window opens and again before it closes, so the date is never a surprise.
• Then we delete it. Active data is destroyed within 30 days of that window closing. Backups age out on their own 14-day cycle, so nothing survives beyond roughly six weeks after the window shuts — save for anything a legal hold or a statutory obligation requires us to keep, which we will identify to the school.

14. Electronic records, governing law and changes

Acceptance of these terms, and records produced by the software, are electronic records under the Information Technology Act, 2000 and do not require a physical signature or seal to be valid.

These terms are governed by the laws of India, and the courts at Fatehabad, Haryana have exclusive jurisdiction over any dispute.

We may change these terms. Where a change materially affects a school's rights we will give notice before it takes effect, and the version and date at the top of this page will change. Continuing to use the service after that date means the change is accepted.

15. Contact